Key facts
The Swiss Federal Audit Office (SFAO) checked whether or not the operations service sector of the Federal Office of Information Technology, Systems and Telecommunication (FOITT) can ensure the core business of its customers in all major crisis situations in accordance with the contractual agreements. Overall, the operations service sector and the FOITT made a good impression with their measures in the event of a crisis. Tools, processes and documents allow a systematic and controlled restoration of normal operations after an incident.